Come configurare Amazon Prime su Smart TV Samsung?

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To start viewing the content on the platform, follow these steps:

  1. Access the Smart section of your television.
  2. Select the Amazon Prime Video icon.
  3. Log in using your Amazon account.

Why Amazon Prime Video Might Not Work on Smart TVs


Often, Amazon Prime Video doesn’t work because the Smart TV doesn’t have enough RAM. To resolve this issue, try the following:

  1. Turn off your Samsung TV.
  2. Hold down the power button for 20-25 seconds.
  3. This will clear the cache and allow you to use Amazon Prime Video without any problems.

Where to Enter the Prime Video Code

If you haven’t done so already, follow these steps:

  1. Go to the official Prime Video website.
  2. Log in to your account.
  3. Enter the code displayed on your television in the registration code field.
  4. Click the Register Device button.

Troubleshooting Access to Prime Video

If you’re unable to access the initial videos or encounter other issues, try the following:

  1. Log out and return to the login page to reset it.
  2. Some access problems may be caused by temporary connection issues.
  3. If you can’t log out, visit the Prime Video website.
  4. Go to Account & Settings > My Devices.
  5. Click Cancel Registration next to the device you want to remove.

How to Start the First Video on a Smart TV

To start watching your first video on a smart TV, follow these steps:

  1. Access the initial dashboard.
  2. Select the Amazon Prime Video icon.
  3. Browse the list of content available on the streaming platform.
  4. Choose a video to activate Prime Video on your smart TV.

Updating Apps on Smart TVs

To update apps on your Samsung Smart TV, follow these steps:

  1. Press the "Smart Hub" or "Home" button on your TV remote (models may vary).
  2. Select "Apps" from the menu.
  3. Choose "Options" from the next menu, then select "My Apps".
  4. Enable "Auto Update".

Where to Enter the Fire Stick Code

To enter the verification code for Fire TV, follow these steps:

  1. Copy the verification code displayed on your screen.
  2. Visit this link on your computer or mobile web browser.
  3. Sign in to your Amazon account if prompted.
  4. Enter the verification code and click "Continue".

How to Restore Prime Video

To resolve issues with Prime Video, restart your device using the remote control:

  1. Press and hold the Select and Play buttons for a few seconds.
  2. This will initiate a device restart.

To reset Amazon Prime Video settings, follow these steps:

  1. Go to Settings, then Support.
  2. Select Auto Diagnosis and then Restore.

Updating the Smart Hub

For Samsung Smart TVs, follow these steps to update the Smart Hub:

  1. Turn on your Smart TV and select the MENU button.
  2. Choose Support and Contact Samsung.
  3. The current firmware version of your TV will be displayed.
  4. To update the software, select SOFTWARE UPDATE.

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