Cosa fare se la Smart TV non si connette a Internet?

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If your smart TV is unable to connect to the Wi-Fi network, there are several steps you can take to resolve the issue:

  1. Check the signal and Wi-Fi connection of the smart TV.
  2. Pay attention to the modem/router.
  3. Restart the TV or modem.
  4. Consider alternative solutions such as protecting the smart TVs and modems from power surges.
  5. Refer to the FAQ section for more information.

Resetting Network on a Samsung TV


To reset your Samsung Smart TV network settings, follow these steps:

  1. Press the Menu button on the remote control.
  2. Click on Support, then select Self Diagnosis, and finally choose Restart.
  3. To restore the settings of your Smart TV, enter the PIN 0000 in the window that appears.

Connecting Samsung Smart TV to the Internet

To connect your Samsung Smart TV to the internet, follow these steps:

  1. Turn on the TV and use the directional buttons on the remote control to select "Settings" on the TV.
  2. Choose "General" from the settings menu.
  3. Click on "Network".
  4. Select the option "Open Network Settings".
  5. Choose "Wireless" for the connection type.

Finding the Network SSID

To identify the SSID (network name), locate the sticker on the router. Many routers provided by internet service providers have a label on the side or bottom that displays the default SSID. It is often referred to as the "Network Name" or SSID and may be found near a barcode.

"Connected Without Internet" Error

If you receive the message "Connected without internet," it means that the device, such as a computer, iPad, or smartphone, has established a connection with a router, Wi-Fi extender, or access point. This indicates that the device is connected to the internet but cannot use it for some reason. If you have further questions, refer to the FAQ section.

Resetting the Smart Hub

To reset the Smart Hub, follow these steps:

  1. Select the Smart Hub from the menu.
  2. Choose "Reset Smart Hub".
  3. During the setup phase, enter the specified PIN. The standard PIN is 1111.
  4. Wait for the settings to be restored.
  5. Select "Done".
  6. The Smart Hub reset is in progress.
  7. The operations have been completed.

Verifying Network Settings

To check network settings, follow these steps:

  1. Click on the Start button and type "Settings".
  2. Choose Settings, then select Network & Internet.
  3. The top section displays the network connection status. Windows 10 allows you to quickly monitor the network connection status.

Connecting a TV to the Internet

The most common method is through Wi-Fi. To do this, go to the TV settings and select Connection. Finally, enter the network password if it is protected.

Resetting TV Channels

Resetting TV channels is a relatively simple process. Press the "Menu" button on the remote control or TV decoder and select "Settings" or "Channels" from the list. Finally, choose automatic search or tuning mode with DTV (Digital Terrestrial) tuning.

Samsung TV Unable to Connect to Wi-Fi

If your Samsung TV cannot connect to Wi-Fi, try the following:

  1. Look for "Settings", "General", or "Reset" in your Samsung TV’s menu.
  2. Reset the TV to its factory settings.
  3. Try reconnecting to the Wi-Fi network and see if it works.

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